What do you like about your bowshop? Needing imput

Anyone else?

 

One major advantage of the shop I use is; If you've purchased a bow setup and accessories from them (aka dropping $$$). They will help you setup your bow for the life of your equipment. They also give you a free punch card to use the indoor range up to 10hrs. so 20x half hour slots.
I think one of the reasons I chose this shop as my primary store, rather than several others in my area though is the feeling I got when I walked in and started talking to the employees. I was in the market for a new bow and didn't feel pressured at any point and time to purchase a specific brand or go with what they had in store. I was given options, and it came down to what felt good for me. I had 5 bows I shot for an hour. I narrowed it down to two, a Prime and Elite (2015 models). I wanted to make a decision that day, when my "salesman" told me; "take a break, come back tomorrow". Best advice I could have received. I pulled back so many bows and so many different configurations, that it was hard for me to differentiate. Especially since my muscles were also fatigued slightly at this point (mostly due to a particular turbo model). Came back the next day, fresh and dropped $3k in a bow, sights, arrows, bow case, rest, release etc. Long term-customers want a honest and friendly environment. Not being another number to get in and get out as quickly as possible. Best of luck with the shop!

 

ttt

 

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I’d definitely try to add more of the big three into your bow lineup Mathews, Hoyt and bowtech.

My local scheels offers a 10% discount on all accessories with the purchase of a new bow (on that day not for the life of it).

I’d say always offer to order them the model of bow or accessories they want. I ordered my bow because they didn’t have the color that I wanted haha.
Like said above don’t push a specific brand on them but definitely offer them the chance to test shoot different bows.

If you don’t have room for an indoor range maybe accommodate and outdoor range that is free and has longer yardages since I know some folks have limited distances they can shoot at home.

Adding to the “club” I’d say welcome people in who hang out I know that’s when I spend money but also they should be used to when that door opens you are leaving the convo and greeting the customers because like also said nothing is more annoying than walking around while they bs with their buddies.



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Justin pretty much nailed most of the must haves/ pet peeves; but I do have to say a couple other things-

Be open when you say you're open- there's a couple area shops I have driven a half hour or so to; only to find that day they changed their hours that day for whatever reason. Never went again

Don't be a jag bag to newbs. I may have shot for 30+ years, but doesn't mean my wife or buddy has. Things that may be instinctive to you and me may not be for the next customer and need to be explained or at least not ridiculed

Have a 30+ yard range. If you do, people WILL come

x3 on adding at least one big name bow line. I'm from MI so I love Dartons but I still currently shoot a Mathews. Sad to say but you'll never pull enough people in the door without a Hoyt or Mathews sign on the window

Pick one accessory and OWN it. Best local selection/prices on broadheads, arrows, something. Otherwise Amazon will own you on the add-ons

 

Justin nailed it. His positive rec's describe Canadys in Wilmington, NC, to a T. The bow tech there (Shawn) and the other staff members there do it right. They only sell Mathews & Mission but they do have used bows as well. You won't walk in there feeling like you didn't get the help you needed.

In PA there are probably more bowhunters per capita than anywhere other than Michigan. The OP will do fine so long as customer service is primo. Word of mouth is your best advertisement.

 

It's simple really... yet so many get it wrong.
1. Treat EVERY customer like you have known them for years.
2. Know what you are doing. If you don't know how to work on a bow then hire someone who can and is good at it.
3. Listen.
4. Be open when you say you will be open. If you are only going to be open 9-5 then don't bother. Have hours that work for the customer.

Justin really did nail it on the head.

There is a bow shop on my way home from work. I no longer go there. I drive an 40 minutes to go to a shop that treats me right. The other shop was never open when I would stop by, they ripped on other shops and the owner was an ass.

I will leave you with this. It's never easy to learn something new. Take the time to educate and teach. Do your best not to talk over the customers head. Think about how you felt when you first picked up a bow..

 

What everybody else has already said.

Do not put down other shops and keep your place clean and organized. We have a shop by me that has showcases, and inside, are hats and products from the early 90s with about a 1/4 inch of dust on them. All the new products are behind the showcases and you have to ask for everything, but they’re always talking to somebody or blowing smoke up another customer