Well I thought I would update everyone on what has happened the past few days. Yesterday I received a call from the outfitter asking about my issue. After a 15 minute conversation he had agreed to refund to both myself and my friend our request of $1300. Today, he contacted my friend to discuss the issue with him and informed him that the check would be mailed out today to us. Tonight, I did receive an email confirmation that the check was sent. As stated, it was not the ideal situation for them, nor us. I was really looking forward to the hunt and I have never had or heard of a similiar situation before. It was a circumstance that was out of their control, however what was in their control was how they responded. For that, I am satisfied.
That is good news. From your perspective, it is probably not enough and from the outfitter's perspective, its probably too much. So if you are both equally dissatisfied, it is probably about right. Either way, it is better than nothing and shows some retribution on his part.
That's awesome, Rob... there's definitely something to be said for standing up for what's right. Way to go!
Glad it worked out for you, and nice to see that they realized the error in their ways. Not sure how much happened behind the scenes but you handled it properly in the public view. You brought it out enough to where they realized the negative light it could have placed on them long term, yet kept it silent enough to where overall impact was very minimal. Congrats again.
Well, you can never gain back the hunt but I'm glad to hear that the outfitter at least had some conscience when it came to doing the right thing, too many times that's not the case. Now go shoot us a a big buck, you've got some karma points coming due!!!
There's no "grey area" between right and wrong. They did the right thing compensating you. I'm happy for you.
Good to hear. It seems that you had to push a little harder than what was needed. He probably should of offered this to you without you asking. But at least you guys came to an agreement.
I was uncertain if we would come to terms on this, but at least we did. I did learn something from this issue. 1) If you decide to do a guided hunt, most contracts are a simple liability release form stating you assume the risks associated with the hunt. If it is and you sign one, keep that and a copy of the sales literature, stating what you get for that particular fee. Maintain both in your file should an issue arise. Most states require a contract to document what the individual pays the outfitter as a portion of that fee is paid to the Forest Service and NMG&F... 2) If you have an issue, for example like ours, do not wait till the end of the hunt to resolve the issue. Bring it up immediately before you pack in to see how it will be resolved.
