Please ensure Javascript is enabled for purposes of website accessibility

Update on Bushnell repair

Discussion in 'Trail Cameras' started by pastorjim08, Mar 22, 2012.

  1. pastorjim08

    pastorjim08 Legendary Woodsman

    Joined:
    May 1, 2009
    Posts:
    12,469
    Likes Received:
    16,269
    Dislikes Received:
    13
    Location:
    Indiana
    Update on Bushnell repair***UPDATED***

    If you all remember I posted a couple of weeks ago that I sent my Bushnell Trophycam in for repair. About a week after I posted that I received a pm from a member here wanting to know the model number of the camera and stating that he might be able to help me with it. I told him I had already sent it in and didn't have the model number. I also told him I would appreciate it if he could find out if they had received my camera as I had not heard anything since sending it in. I received another pm stating he had tracked down my camera and that Bushnell was not going to repair it but replace it with a new one. That was all last weekend. Today I received a card from Bushnell stating the same thing. I'll tell you for sure, if this works out as promised I will be very impressed and they will have definately earned my future business. I will keep you all updated.

    ***Update to original post. Just received new camera in the mail. It was an upgrade of the previous Trophycam I had, and all of this at no charge. Bushnell has definately earned my future business and I will speak highly of them in future posts. Great customer service seems to be so rare these days, it's nice to have customer service that exceeded my expectations!


    Blessings to all.......Pastorjim
     
    Last edited: Mar 23, 2012
  2. gutone4me

    gutone4me Grizzled Veteran

    Joined:
    Apr 23, 2011
    Posts:
    7,881
    Likes Received:
    31
    Dislikes Received:
    0
    Location:
    Monroe County WI
    Good customer service is a must now days !
     
  3. stanleybows

    stanleybows Newb

    Joined:
    Sep 26, 2011
    Posts:
    36
    Likes Received:
    1
    Dislikes Received:
    0
    I remember reading your earlier post and am happy you are getting your camera replaced. In general, Bushnell has never failed to impress me and I've always been satisfied with their hunting accessories but I've never had to contact them directly. Glad to hear they have solid customer service though.
     
  4. BigDaddy

    BigDaddy Die Hard Bowhunter

    Joined:
    Sep 15, 2009
    Posts:
    1,392
    Likes Received:
    57
    Dislikes Received:
    0
    Location:
    Austin Minnesota
    Thats awesome Jim!
     
  5. Rutin

    Rutin Die Hard Bowhunter

    Joined:
    Jul 29, 2010
    Posts:
    2,281
    Likes Received:
    2
    Dislikes Received:
    0
    Location:
    Ina Duck Blind
    They've done the same for me with two cameras. Ive got one more to send back since the LCD went out. Sounds like ive went thru alot but Ive owned about 15 of these things and this is only number 3 with an issue. Never have they repaired one, they always send a new one!
     
  6. Ky Bob

    Ky Bob Die Hard Bowhunter

    Joined:
    Oct 7, 2010
    Posts:
    1,608
    Likes Received:
    4
    Dislikes Received:
    0
    Bushnell's customer service is far above most trail cam manufacturers........:)
     

Share This Page