I just thought I'd share a recent experience I had with XOP treestands. I own a couple of their Vanish stands. About two weeks ago, my brother in law and I were out hanging a couple of stands. I was about 15ft up the tree and I somehow dropped the stand. It hit the ground and the seat and bracket shattered. I thought great, now I'm going to have to get a replacement seat or buy another stand. I looked it over and thought it would be easy enough to just replace the seat and bracket. I called them to order another seat and the guy on the phone told me to send him a picture of the broken one. I did and when saw the Pic, he said no, we can't send you a seat. He said the metal parts of the stand are lifetime warranty. He said what's your address, we will send you a complete new stand. I got the new stand two days later. Say what you want about XOP but that is customer service above and beyond! Sent from my SM-S916U1 using Bowhunting.com Forums mobile app
That's great to hear! I've had relatively limited dealings with XOP over the years, but they've all been very positive. And I'm not sure what happened, but it would take a hell of a hit for a metal seat platform to shatter like that just from falling out of a tree. I've tossed countless Lone Wolf stands from 20 feet to the ground over the last 20 years and have never had a single issue. Did it land on a rock or something hard by chance?
I don't think it landed on anything hard. It was actually in an area off of a swamp that sometimes floods in the spring, so I would think it would be generally fairly soft. I've done the same as you with the stands, sometimes dropping them out of the tree when I take them down. It really shocked me when it just sort of shattered the way it did. Sent from my SM-S916U1 using Tapatalk
