Hello, I have been a silent observer of the forums here for a while. Recently something happened and I wanted to share it. Saturday September 27th is opening day here in Ohio. Friday night I was on my way to a friends to shoot a bit and decided to stop into <insert large chain sporting goods store to remain nameless until the story has an ending> to get my peep sight tubing replaced. Once there I decided I would get a 1/4 G5 peep installed as I am tired of dealing with the tubing and twisting issues with that type of peep. The Tech took my bow and began to remove the servings when we spotted a strand of bow string had severed. I was bummed. The next day was the opening of archery season and here I was without a bow. I called around to find if any of the local archery shops had a bow string and cables that fit my bow in stock and no luck. While I was calling around, the tech said he would remove the old string for me. After about 30 minutes he came out and handed me my bow and walked away. I put the bow back in the case and was really bummed out. I had to order a string and cables. I was looking at 3-5 days before they would arrive. I went to close my bow case and it would not shut all the way. Something was off. The case was not closing. I pulled my bow out and looked at it and was shocked. The riser was bent so bad that I could not even close my case!!! I looked around and found myself alone in the hunting/fishing dept. Finally after just enough time had expired to let me stew a bit, a new guy showed up. I exploded on this poor guy. I was livid! Turns out the tech who bent my Hoyt had left for the day. I explained the situation and a few moments later the store manager was on the scene. They gave me a brand new bow to use until mine was fixed. Paper tuned it and let me put all my "stuff" on it. They are sending my bow back to Hoyt to get a full once over. So far I am pretty happy with the way they handled it. Actually I am shocked at how well they handled it. I did not miss opening day. The bow goes back to Hoyt tomorrow so I will give you all an update once I get more info. I just wanted to share what happened and how the store handled it thus far. Things can still go south but let's hope the things continue to keep going well. ***Note the concrete line on the floor, that is what the bow is aligned with. Just to give you an idea how bad it is bent. Note the bow string. The bow is being held upright and the string is no where near aligned with the sights or rest!
Wow tuff break bud.... I am glad to hear that they gave you a loner after messing your bow up so bad.... Good luck getting everything squared away.
Was it sportmans warehouse in Spokane, WA? That really sucks man, I hope everything works out for you. I'm interested in how everything goes. Good luck. What bow did they give you, out of curiosity.
They gave me a Martin. I don't recall the model. Sticker was 369.99. Big Game or something. I have it hitting really well so I am happy to use it until I get my Hoyt back. I told them that if they just replace the riser they are liable if I am injured due to bent limbs or cams outta whack. I informed them it was in their best interest to send the whole thing back to Hoyt to make sure there was no damage done to the limbs or cams. I hope to get a new bow string right from Hoyt outta the whole deal
Wow, kudos on the service, but in reality they had to do something, how did the guy screw it up soo bad?
He could not figure out how to press it I assume. He was gone for like 30 minutes and when he returned the string was still on the bow and he told me that they did not have the correct press for my bow.
Bow press + Someone that doesnt know what he is doing = Bent Bow SORRY TO HEAR THIS. BUT AT LEAST YOUR IN THE WOODS! GOOD LUCK!!!!!
That is crazy. Why would someone even think they can do that for you if they have no clue. I wouldn't even try if I was confident I knew what I was doing. Glad to see they are taking care of it though.
omg, you've got to be kidding me. man that is unbelievable. good thing you tried to stow that bow & it didn't fit. could u imagine if u left it in the case until u got it to a shop. what they did 4 u, is what I would expect them to do, but i would push for a new bow. they wrecked it, & i doubt it will ever be the same. and u know that tech was aware of what he did, & split as soon as he gave it 2 u. hopefully it'll be resolved. by the way, how'd u do on the opener?
You have to be very careful with Hoyt tech risers and bow presses. I've watched them put my Supertech in one a couple of times and it's kinda tedious. Works fine if you're careful though. If they send it back to Hoyt it will probly be fixed fine or replaced. They're pretty particular with their bows IMO. lp
wow! that is amazing, i shoot an OLD bow and i would be very upset if that hapned to my bow, but a NEWER 1? i really woulda gone off on somebody
Hey guys. Sorry for no update but I am still waiting on Hoyt. They still have it and no word yet. I am really not sure what they will do. It does have a lifetime warranty so I have to assume they still manufacture risers. I hope they can fix it but would not be too upset if I got a newer bow as a replacement I like the Martin they gave me. It is "ok". It is a bit noisy and requires some more attention to tune it up a bit but I have not spent time setting it up as I hope my bow is back soon. As a side note I got me a new shed dog He is a MONSTER. 30lbs at 12 weeks!! My wife wants to name him Keagan. I am leaning towards Booner!
That is a really big dog for that age. That's a shame about your bow. But at least they are taking care of you. Still sucks not to have your bow that you are no doubt more comfortable with.