Warranty for Regular Strings (Not Diamond Coat (see below) As a company we believe in making every bowstring in a manner that will bring glory to God. That means that we give our best to each string set. First and foremost your satisfaction is very important to us. We will do everything we can to keep you satisfied, but as with all business there are limitations to our warranty. Our warranty follows that of all major string manufactures, with the exception of our desire to keep you satisfied and using our string sets. Because of the nature of our product, Korbin’s Achery products have no explicit warranty except as follows: Peep sights (such as True peep and Super Peep) installed as directed are guaranteed not to rotate on draw when used by a release shooter. All cam servings and center servings are guaranteed against serving separation. ( If properly installed, used and maintained as recommended on bows in good working order -properly aligned cams, good cable slide, etc. ). String creep beyond what is expected during break in period is also covered. These warranties extend for 1 year from the date of purchase. If you have a problem with any of our products, please contact us directly at [email protected] If the problem is found to be the result of material or workmanship, Korbin’s Archery may at its option, repair or replace the item. All warranty claims will be assessed by Korbin’s Archery. and the decisions will be final and uncontestable. (Certain center serving applications, especially when used with hard jaw releases, as well as problems arising from cable slides or improper installation, are not covered by warranty). Please contact us for details. All Korbin's Diamond Coat strings sold through an Authorized Korbin's dealer come with a non-transferable 2-year warranty. This warranty protects against failures of the product due to defects in material or workmanship and does not include damage due to abuse, misuse or modification. The following exclusions apply: Serving separation due to moving of nock and/or D Loop Fuzzing Cutting of string not associated with wear (such as peep installation and/or broadheads) The original purchaser must present the original sales receipt along with the defective string at the time of the warranty claim. Warranty Service We strive to have all warranty returns strings shipped out the door and on its way back to your or your dealer within 48 hours of receiving the original string here at Korbin's. We need you and we rely on you to keep in business. We strive to give you the best customer service in the industry. All products requiring warranty service must be returned to an Authorized Dealer for inspection and diagnosis of any problem or returned directly back to us. Your Korbin's dealer can determine whether factory service is required, or if the service needed can be performed at the dealer's facility. In the event that a string must be returned for replacement, a Return Authorization (RA) number must first be obtained by you or your dealer for our diamond coat strings. The string owner is responsible for the return prepaid freight to Korbin's. No COD shipments will be accepted. Korbin's will perform the warranty service required and return the product to the owner or dealer prepaid. - All methods of shipping by UPS or FED-EX only. Sender should insure all shipments. - Korbin's reserves the right to substitute any parts required for warranty coverage at its sole discretion and for any reason. YOUR STRINGS ARE MADE TO YOUR ORDER. IF YOU ENTER THE WRONG INFORMATION AND DO NOT CALL OR EMAIL TO DOUBLE CHECK THE INFORMATION WE MAKE THE STRING TO THE ORDER. YOU ARE RESPONSIBLE FOR MAKING SURE THIS INFORMATION IS CORRECT. Learn more on our website. Korbinsarchery.com
