Just a word about Browning trailcam CS

Discussion in 'Trail Cameras' started by pastorjim08, Apr 16, 2016.

  1. pastorjim08

    pastorjim08 Legendary Woodsman

    Joined:
    May 1, 2009
    Posts:
    10,182
    Likes Received:
    7,018
    Dislikes Received:
    6
    Location:
    Indiana
    My wife bought me a Browning Strike Force HD for my birthday back in January, my second one. On my last camera check all the night pics were totally black. I thought maybe the flash wasn't working so I contacted Browning via email. They got back to me within twelve hours and told me my camera probably needed a software update. They sent me the update via email and I downloaded it to an SD card, stuck it in the camera and the problem was fixed. I love how quickly they responded and had the right solution for the problem. Kudos to Browning!

    Blessings.........Pastorjim
     
  2. Ky Bob

    Ky Bob Die Hard Bowhunter

    Joined:
    Oct 7, 2010
    Posts:
    1,608
    Likes Received:
    4
    Dislikes Received:
    0
    That's great CS!
     
  3. Fullrut1

    Fullrut1 Weekend Warrior

    Joined:
    Mar 25, 2016
    Posts:
    81
    Likes Received:
    0
    Dislikes Received:
    0
    Location:
    Northest Kingdom of Vermont
    I'm loving my browning dark ops cameras. I've had great luck with them. Knock on wood, I haven't had any issues with them. But its nice to know that if I do, they'll take care of it.
     
  4. Daryl Bell

    Daryl Bell Die Hard Bowhunter

    Joined:
    Sep 3, 2014
    Posts:
    1,126
    Likes Received:
    7
    Dislikes Received:
    0
    Location:
    Alabama
    Browning has great customer service!
     
  5. Dunn County

    Dunn County Die Hard Bowhunter

    Joined:
    Jul 18, 2011
    Posts:
    1,507
    Likes Received:
    50
    Dislikes Received:
    0
    Location:
    Northwest WI
    How do the 2015 models compare to the 2016 for those who have run both?
     
  6. mddave

    mddave Weekend Warrior

    Joined:
    Sep 4, 2008
    Posts:
    152
    Likes Received:
    37
    Dislikes Received:
    0
    Location:
    Cumberland Md
    I had the same problem with my strike force. Updated the camera worked for about 2 days an the same problem came back. ended up sending the camera back to browning at my own cost. I get it back with a broken hinge door an a note saying " we found nothing wrong with your camera". There I was again back on the phone with them. The guy on the other line gave me a hard time about it at first. wanted to jus send me a new door for the camera. NO that's not even the biggest problem with the camera. He asked what I wanted done. Told them I wanted a NEW WORKING camera. after he told me he could not authorize that I asked for someone who could. just so happens no one around that could authorize it. So he said he would pass along the message an get back to me the next day. 3 days goes by an still haven't heard anything and a new camera showed up on my door with a shipping label to send mine back. while I was not very happy with there CS they did eventually make it right. But I love the strike force to much to get anything else.
     
  7. Creeks

    Creeks Weekend Warrior

    Joined:
    Jan 8, 2015
    Posts:
    608
    Likes Received:
    42
    Dislikes Received:
    0
    Location:
    USA...The Appalachians
    Yes, I have dealt with them a couple times, always quick and get things taken care of, no questions asked....Usually....their great!
    Creeks
     
  8. Art Vandelay

    Art Vandelay Die Hard Bowhunter

    Joined:
    Nov 29, 2011
    Posts:
    1,376
    Likes Received:
    0
    Dislikes Received:
    0
    Location:
    Southeast Iowa
    I'm loving my Browning's so far. Had one that wouldn't maintain it's settings longer than a few minutes and they replaced within a week.
     
  9. Creeks

    Creeks Weekend Warrior

    Joined:
    Jan 8, 2015
    Posts:
    608
    Likes Received:
    42
    Dislikes Received:
    0
    Location:
    USA...The Appalachians
    Yes, they are FANTASTIC about that stuff......
    Creeks!
     

Share This Page