That's really strange. I called and they answered right away. It was a real person and he didn't even have a foreign accent :D
Sent mine on a Saturday. Arrived there Monday and had a new one that Thursday already. Sent from my XT1080 using Tapatalk
I got one that isn't working any longer....gonna just type up a explanation and send it in...been having same issues. If it doesn't come back fixed....I ain't out anything I guess as it just sits on the floor in the basement right now.
Rather than call try this ... http://covertscoutingcameras.com/return-authorization-form/ You will have better luck
Sent my Black 60 in today from Alberta, Canada, betcha I get it back in October some time. I'd be surprised if it arrives any earlier. Got a girl and she gave me a exchange # for the camera. She did her job ,now for the border cops! How long will it be stuck going both ways, LMAO. I bought it in September of 14. After reading her the # on the camera she said it was a 13 model. Phoney advertisement to sell them off. Sucked me in,LOL. She still okayed the warrenty though. Rocky
