Please ensure Javascript is enabled for purposes of website accessibility

Hoping Covert warranty is good.

Discussion in 'Trail Cameras' started by scooters, Jul 13, 2014.

  1. scooters

    scooters Weekend Warrior

    Joined:
    Feb 16, 2011
    Posts:
    190
    Likes Received:
    0
    Dislikes Received:
    0
    Location:
    South Central, WI
    I just added a second covert camera mp6 to my cameras stock. I was hoping covert would be better than the rest. After having it out for 2wks I checked it and the batteries were drained dead. I thought it may have been a mistake that I through in some bad batteries. So I then through in a another set. checked it two weeks later same result about 1500 pics and the things dead. Waiting to hear back from Covert so i hope we won't have any hang ups. I added this second one after having good luck with 1st. I love the pics so I'm hoping its just freak incidence.
     
  2. Slugger

    Slugger Grizzled Veteran

    Joined:
    Dec 1, 2012
    Posts:
    8,623
    Likes Received:
    10,192
    Dislikes Received:
    4
    Location:
    Central MO
    Im sure they will get you fixed up
     
  3. BJE80

    BJE80 Legendary Woodsman

    Joined:
    Jan 2, 2009
    Posts:
    14,268
    Likes Received:
    279
    Dislikes Received:
    4
    Location:
    Central and Northern Wisconsin
    I had an older MP6 that did this as well. They replaced it with a newer cam and it fixed the problem.
     
  4. SharpEyeSam

    SharpEyeSam Legendary Woodsman

    Joined:
    Aug 25, 2011
    Posts:
    10,923
    Likes Received:
    399
    Dislikes Received:
    0
    Location:
    Raleigh, North Carolina
    They will take care of you. They have Awesome Customer Service!
     
  5. Borgy76

    Borgy76 Weekend Warrior

    Joined:
    Oct 10, 2013
    Posts:
    204
    Likes Received:
    67
    Dislikes Received:
    0
    Location:
    MPLS, MN
    Be interested to hear what the problem is when you find out.
     
  6. Bootlegger

    Bootlegger Grizzled Veteran

    Joined:
    Jan 20, 2013
    Posts:
    3,349
    Likes Received:
    393
    Dislikes Received:
    0
    Location:
    Crossville,TN
    You don't need to worry. Their customer service is top notch.
     
  7. scooters

    scooters Weekend Warrior

    Joined:
    Feb 16, 2011
    Posts:
    190
    Likes Received:
    0
    Dislikes Received:
    0
    Location:
    South Central, WI
    That doesn't sound like my Bushnell experience no phone number no live support HAHA. On this site Covert has a good following so I'm looking forward to using 1 camera brand.
     
  8. bgusty

    bgusty Weekend Warrior

    Joined:
    Dec 25, 2012
    Posts:
    661
    Likes Received:
    2
    Dislikes Received:
    0
    Location:
    MN
    Keep us posted on how it goes. I've been eying a couple of covert cams for a while now.
     
  9. ChuckC

    ChuckC Die Hard Bowhunter

    Joined:
    Apr 8, 2013
    Posts:
    2,403
    Likes Received:
    8
    Dislikes Received:
    0
    Location:
    S.E. MI to live and S.E. OH to bowhunt!
    I would be interested to hear how they take care of you. Any time I have had to contact them it seems they go out of their way to make it right. On the battery side of things I found this year that quality makes a difference. Menards had a big sale of Rayovac AA batteries, like 48 for $10 with a rebate (which I have yet to get back :rant: ) Anyways, they say right on the box as good as Duracell, however we have already gone though the packs of them as they haven't lasted. Replaced with Duracell's and it looks like they'll last the rest of the summer as they have in years past.
     
  10. scooters

    scooters Weekend Warrior

    Joined:
    Feb 16, 2011
    Posts:
    190
    Likes Received:
    0
    Dislikes Received:
    0
    Location:
    South Central, WI
    Ok I'm giving a update on my warranty experience.:nana: Well I sent in my MP6 and within about a week I received a MP8 back! Replacing my camera and upgrading it. Very happy nothing like my Bushnell experience. I'll be adding another Covert next year to my Cams.
     
  11. scooters

    scooters Weekend Warrior

    Joined:
    Feb 16, 2011
    Posts:
    190
    Likes Received:
    0
    Dislikes Received:
    0
    Location:
    South Central, WI
    In my other MP6 I have had some Rayovac's and they are going into their second year. I don't keep them out all winter just to December.
     
  12. ChuckC

    ChuckC Die Hard Bowhunter

    Joined:
    Apr 8, 2013
    Posts:
    2,403
    Likes Received:
    8
    Dislikes Received:
    0
    Location:
    S.E. MI to live and S.E. OH to bowhunt!
    That is very interesting. Since we dumped the Rayovacs and replaced with Duracell's again we have had not one problem with batteries again. Thousands of pictures since then and still on 9. Makes me wonder if Menards got some sort of deal on seconds or something. Still haven't gotten my rebate back yet on them either.
     
  13. C0wb0yChris

    C0wb0yChris Die Hard Bowhunter

    Joined:
    Oct 28, 2013
    Posts:
    1,828
    Likes Received:
    300
    Dislikes Received:
    1
    Location:
    NC

    I had the same problem with mine. The told me 2 things to try, hit the reset bottom on the camera to turn everything back to factory settings. And when that didn't work they said try a different SD card. When that didn't work either, they shipped me a brand new one.

    They're great people to work with over there!
     
  14. patmcm129

    patmcm129 Weekend Warrior

    Joined:
    Feb 9, 2014
    Posts:
    113
    Likes Received:
    15
    Dislikes Received:
    0
    Probably better than Wildgame Innovations cam. Had it out for one season, won't turn on. They said I need the original receipt. You can't tell me they don't know when each one was purchased.
     
  15. bgusty

    bgusty Weekend Warrior

    Joined:
    Dec 25, 2012
    Posts:
    661
    Likes Received:
    2
    Dislikes Received:
    0
    Location:
    MN
    Nice. Good to hear that their customer service is great.
     

Share This Page