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Covert service.

Discussion in 'Trail Cameras' started by BJE80, Jul 4, 2013.

  1. BJE80

    BJE80 Legendary Woodsman

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    Here is my testimonial on covert's customer service. I had an issue with my mp6 taking photos all the time of nothing. It would take 2000 photos a day until the card was full or the batteries were dead. I contacted covert and informed them of my problem. After we eliminated the possibility of a few common setting issues that people accidentally do they asked me to send in the camera.

    Low and behold 5 days later this showed up at my door step

    [​IMG]


    Thank you Pat and covert for fixing the issue promptly.




    Sent from my iPhone using Tapatalk
     
    BJE80, Jul 4, 2013
    #1
  3. pastorjim08

    pastorjim08 Legendary Woodsman

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    Nothing like great customer service.

    Blessings........Pastorjim
     
    pastorjim08, Jul 4, 2013
    #2
  4. Matt

    Matt Grizzled Veteran

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    Good stuff!
     
    Matt, Jul 4, 2013
    #3
  5. Just Passin thru

    Just Passin thru Grizzled Veteran

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    Good to know! My MPE5 is now in the woods!

    Sent from my LG-P925 using Tapatalk 2
     
    Just Passin thru, Jul 4, 2013
    #4
  6. tacklebox

    tacklebox Grizzled Veteran

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    Yep, first class service every time!!
     
    tacklebox, Jul 4, 2013
    #5
  7. JGD

    JGD Die Hard Bowhunter

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    Same thing I experienced with a problem camera. Had a new one in no time. Great service for sure.
     
    JGD, Jul 4, 2013
    #6
  8. SharpEyeSam

    SharpEyeSam Legendary Woodsman

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    They are awesome!
     
    SharpEyeSam, Jul 4, 2013
    #7
  9. ChuckC

    ChuckC Die Hard Bowhunter

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    Great to hear about the outstanding customer service again!!
     
    ChuckC, Jul 4, 2013
    #8
  10. Slugger

    Slugger Grizzled Veteran

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    building that reputation
     
    Slugger, Jul 4, 2013
    #9
  11. Fuzz_27

    Fuzz_27 Die Hard Bowhunter

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    An their doin a hell of a job of doin it! They have the best customer service outta any company I've ever dealt with!
     
    Fuzz_27, Jul 4, 2013
    #10
  12. jake_

    jake_ Die Hard Bowhunter

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    good to hear. No doubt Pat takes care of any issues that might come up.
     
    jake_, Jul 4, 2013
    #11
  13. JamesxCreedx

    JamesxCreedx Weekend Warrior

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    Good to know, When its time to buy a few more cams I think ill be going with covert.
     
    JamesxCreedx, Jul 4, 2013
    #12

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