Best customer service for Game Cameras?

Discussion in 'Bowhunting Talk' started by Afflicted, Dec 12, 2016.

  1. Afflicted

    Afflicted Grizzled Veteran

    Joined:
    Apr 20, 2011
    Posts:
    5,986
    Likes Received:
    132
    Dislikes Received:
    0
    Location:
    West Palm Beach, FL
    and support and repair.


    I've bought a mess of Moultries cameras over the years and it burns my arse to have them tell me that if it older than a year they will not replace or fix it. These things aren't cheap and I'm looking to move forward with some new cameras with a company that stands by there product. I'm even in FL so the worst my cameras get is rained on so can't figure out why they quit on me after a year or so.
     
  2. Skywalker

    Skywalker Grizzled Veteran

    Joined:
    Jul 22, 2010
    Posts:
    6,850
    Likes Received:
    806
    Dislikes Received:
    0
    Location:
    NW Missouri
    I can only speak from a little bit of knowledge. Moutrie sucks!!!!

    I have sent back two Coverts. One was still under warranty, but the other was not. They replaced both without any issue.
     
  3. trial153

    trial153 Grizzled Veteran

    Joined:
    Dec 28, 2011
    Posts:
    7,789
    Likes Received:
    1,166
    Dislikes Received:
    15
    Location:
    NY
    I had one issue out with a Reconyx and they replaced the camera with an upgrade. I owned 5 of them and that was the only time I ever used CS. They were excellent.

    I can't really speak for the other cams I had as they been too unreliable and I treated them as basically disposable.
     
  4. greatwhitehunter3

    greatwhitehunter3 Grizzled Veteran

    Joined:
    Apr 15, 2013
    Posts:
    5,705
    Likes Received:
    1,855
    Dislikes Received:
    1
    Location:
    Minnesota
    Exact same for me on both accounts.
     
  5. pitzer25

    pitzer25 Weekend Warrior

    Joined:
    Nov 30, 2014
    Posts:
    275
    Likes Received:
    1
    Dislikes Received:
    0
    Location:
    Western PA
    check out trailcampro.com they sell a tons of different brands and they give you a 2yr warranty on all new cameras bought. i have been running browning trail cams for the last 2yrs and havent had any issues with them yet, and i live in western Pennslyvania so my cameras see hot weather then rain and snow and bears lol. i would start shopping at trail cam pro awesome guys to deal with and they have an extensive testing for cameras to
     
  6. Afflicted

    Afflicted Grizzled Veteran

    Joined:
    Apr 20, 2011
    Posts:
    5,986
    Likes Received:
    132
    Dislikes Received:
    0
    Location:
    West Palm Beach, FL
    I like to stay around or under $100 for Camera's.



    Sent from my iPhone using Tapatalk
     
  7. Afflicted

    Afflicted Grizzled Veteran

    Joined:
    Apr 20, 2011
    Posts:
    5,986
    Likes Received:
    132
    Dislikes Received:
    0
    Location:
    West Palm Beach, FL
    Thanks. Just the two year warranty sounds great.


    Sent from my iPhone using Tapatalk
     
  8. pick00l

    pick00l Weekend Warrior

    Joined:
    Jun 23, 2009
    Posts:
    794
    Likes Received:
    113
    Dislikes Received:
    0
    Location:
    PA
    I have three Bushnell's. My first cam was taking really crappy pics (this was years back). Less than a year old, they replaced it with a newer, upgraded model. Just this past fall, I purchased a new Bushnell Aggressor, went to upgrade the firmware and killed it, one call to support and they had one in the mail that same day! Only two times I have needed them so, support in both cases was considered great!
     
  9. trial153

    trial153 Grizzled Veteran

    Joined:
    Dec 28, 2011
    Posts:
    7,789
    Likes Received:
    1,166
    Dislikes Received:
    15
    Location:
    NY
    Browings and the spy point 10 I think...they get great reviews and are about that price.
    They have them both new on eBay for just around 100
     
  10. Whitetail

    Whitetail Die Hard Bowhunter

    Joined:
    Feb 19, 2011
    Posts:
    1,144
    Likes Received:
    112
    Dislikes Received:
    4
    Location:
    Northern Wisconsin
    I don't know who has the best. I do know that can have Customer Service any worse than Cuddeback. Terrible CS. I used them for years. At one time I had 14 going. Then they all took a crap. 4 of them a week after the "warranty period". Now all my Cuddeback cameras are just for target practice with my rifle. The last 2 years I have been using Moultries (6 of them) with no issues.
     
  11. No.6Hunter

    No.6Hunter Die Hard Bowhunter

    Joined:
    Jul 24, 2013
    Posts:
    2,724
    Likes Received:
    219
    Dislikes Received:
    2
    Location:
    Murder Mitten
    Moultrie Sucks, covert has been good so far
     
  12. fordnut

    fordnut Weekend Warrior

    Joined:
    Jan 21, 2011
    Posts:
    57
    Likes Received:
    0
    Dislikes Received:
    0
    Exodus
     
  13. kurveball18

    kurveball18 Die Hard Bowhunter

    Joined:
    Feb 22, 2014
    Posts:
    1,208
    Likes Received:
    92
    Dislikes Received:
    0
    Location:
    Wisconsin
    I get all mine from them too now.
     
  14. bossbucks25

    bossbucks25 Weekend Warrior

    Joined:
    Aug 9, 2010
    Posts:
    416
    Likes Received:
    2
    Dislikes Received:
    0
    Location:
    Central WI
    If I had my way I would use Reconyx, I just cant afford those cameras. I use Covert, Bushnell, and Browning a lot. My Bushnells are great, never had an issue with them ever. The Coverts had an issue sent 2 in and they sent me new ones in a few days, in my opinion thats great service. My Browning camera had a wood pecker poke out the sensor, and they sent me a new one and directions to fix it, great service also.
     
  15. dmax4me

    dmax4me Weekend Warrior

    Joined:
    Aug 25, 2016
    Posts:
    409
    Likes Received:
    334
    Dislikes Received:
    1
    Location:
    South Central PA
    Bushnell has great customer service. They used to carry a 2 year warranty and I've had 2 of them replaced in that time. Both times they sent me a newer model since the model I had was discontinued and upgraded.
    Moultrie just offers like a 30 - 40 % discount on a camera. Even with the discount you can find them cheaper online, so what is that worth?
     
  16. Siman/OH

    Siman/OH Legendary Woodsman

    Joined:
    Nov 10, 2008
    Posts:
    16,157
    Likes Received:
    1,147
    Dislikes Received:
    3
    Location:
    Ohio
    I worked (promotional staff) with the Covert people for a couple years. Always had my cams replaced if their was an issue very quickly. Now that i no longer "work" with them, i dont have the same results. They wont replace anything older than a 2015 model (2 years). Which is funny, because i had multiple 2013 models simply stop working right at the 2 year mark. Nothing on my end (wont read memory cards anymore), and i was told i was SOL.

    Between 2007-2009 i replaced the one Stealth cam i had at least 5 times, always getting the newer model, which would always stop working. They were pretty good with my as far as customer service, i just got sick of a crap product and eventually threw the last one away.

    USA Trail Cams have been very good to me over the last year as they work out the bugs. Marc Cavanaugh always gets back to me quickly.

    My 2 cents.
     
    Last edited: Dec 15, 2016
  17. Sota

    Sota Legendary Woodsman

    Joined:
    Jun 28, 2014
    Posts:
    19,992
    Likes Received:
    9,417
    Dislikes Received:
    56
    Location:
    Minnesota
    I have had pretty good luck with moultrie actually. I won't spend more than $100 on a camera because I figure they will last 2-3 years.
     

Share This Page