First thing I’d like to say is that I was a lifelong BOWTECH supporter and advocate but after my bow tech limbs both failed while sighting in on a trip to Africa, I will never own one again. It was not just that the limbs failed it was more the fact that after I reached out to my bow shop and bow tech. BOWTECH originally told my bow shop that they would replace the bow because they no longer made the limbs for the Destroyer 340. Then they changed the story to they would give me a discount off of a new bow. Then finally my bow shop was told that I needed to contact BOWTECH directly. I did that just to be told that BOWTECH would not cover any part of my bow because I couldn’t be proven to be the original owner because my bow shop had changed hands. This took many months of emailing and calling for both myself and my bow shop just to find out bow tech will not stand by their products or supply parts even. In my research and discussion with others I found out that this was a common and known defect with BOWTECH limbs. That just adds to my disgust with the situation. I just wanted to pass on my disappointment with BOWTECH to all the people in search of a new bow. Regards, Former lifelong BOWTECH customer
I'm confused as to why they can't verify you're the original owner since the bow shop changed hands. If the bow registration was done when you purchased it, they should have it on file. What does the bow shop ownership have to do with that? Unless they're asking for records from the original owners? Any time I make a large purchase I'm always careful to register it with the manufacturer for these exact types of reasons. While I can understand not having limbs for a 10+-year-old bow, it seems like odd that you got the run around like you did. Seems like a lot of "he said, she said" going on. I certainly wouldn't expect a direct replacement, but a small discount sure would have been nice.
nah, wont avoid Bowtech ( I have 3, newest is the SR350) just because someone had a old bow blow its limbs .... may even get another next spring too ..
Couple years back my BTX limbs failed, opened the case to find them like in the picture. Bowtech sent me new limbs. I believe my bow was newer than the one in the original post I have the BTX-30. I did register my bow after purchase, it was definitely an inconvenience as bowtech sent me the limbs but I had to pay the shop rate to have them installed. I’m still currently shooting the bow though I haven’t opened up the case in a while. I hope no surprises.
Bummer but if you sent in the registration info by mail or went online, they should have it on file. Might be a good idea for us to print the online registration for future claims. If there were any questions, one could attach the document to a email to the manufacturer. I mail in registration forms or go online, no matter what I bought.
