Somehow I've found myself making a living in outside sales... usually for Fortune 500 companies. Every few years, they try to "leverage their spend" and get a good deal on their cell-phone contracts; invariably, they end up striking a deal with Sprint or Verizon (I know why... because their service SUCKS so they bait the big companies in with lower prices because that's all they have to sell on...) My company(ies) will invariably switch me to one of them as part of their national agreement... until I raise enough hell to be put back on AT&T. Happened last month, as a matter of fact -- for about the sixth time in the last decade. After my monthly one-on-one conference calll got dropped with my district sales manager four times within ten minutes, he agreed to let me go back. I tried to save them a lot of time, energy and money, but they had to learn the hard way just like all the other companies I've worked for.
While I respect your opinion as well as everyone else's here, there doesn't seem to be one clearcut answer on either side. After reading over plenty of reviews online, there is literally an equal split between those who like/dislike both services, and most people cite just opposite reasons (Verizon customers who hater AT&T service, AT&T people who hated Verizon service, etc). Honestly, the only thing I can come up with is geography. I get perfect service where I'm at with Verizon, and AT&T is terrible. However, like Matt said, just 1hr north of me, it seems to be just the opposite. So dang frustrating.:D
Depends on where you are I think. I've had AT&T since it was Cingular... long long time now. I'm thinking of switching because of all the dead spots we have up here with them. My buddy switched to Verizon not too long ago for all his employee phones. Loves it. He lives where there's no cable, no DSL so all he had was dial up at home. With a verizon wireless card on his laptop he's now internet active again. LOL He tried it with someone who had an AT and T card and it wouldn't work at his house. Ever since AT & T took over Cingular my phone does wierd things. Like someone will call me on my home phone and tell me to turn on my cell, they've been trying to call and leave messages for a day or two. I'll check, it's on but won't receive any calls. If I try to make a call it tells me "Emergency Calls Only". It won't let me into any of the utilities like phone listings in my phone or anything. I have to turn it off, back on and it'll be fine for a while and then lock up again. It's not the phone. My sister in law had the same problem with AT & T when they took over her cingular. She just recently changed to verizon also. No more problems.