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Any mechanics? Costco broke my Honda?

Discussion in 'The Water Cooler' started by NebMo Hunter, Oct 31, 2024.

  1. NebMo Hunter

    NebMo Hunter Die Hard Bowhunter

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    Location:
    Omaha NE, Nodaway County MO
    Saturday had my winter tires put onto my 2013 Honda Odyssey at a Costco, during install they called me and said the core of the TPMS is bad and free spinning, but dont worry it was doing that before they messed with it...
    I take it home with the new TPMS in it and the TPMS light is glowing on my dash. I call in to tell them and they tell me to bring it back in. They look at it and tell me they installed the wrong sensor and that they will fix for free.
    They replace the incorrect TPMS sensor with a different one and now.... now.... TPMS light is on, battery light is on, brake light is on, airbag light is on, traction control light is on, oh... and it went into limp mode
    now it wont start....

    Call back in and am told I don't know as much as tire shop guys because the sensor that communicates with the ECU isn't connected to any possible electrical problems the vehicle may be experiencing right now.

    My thoughts:
    1. the sensor is still wrong and the ECU doesn't know whats going on
    2. the sensor is right but isn't synced to the ECU
    3. they disconnected the battery to do intsall and a bad connection hooking it back up and over a couple days a super slow draw off battery has the battery DEAD - I'll say I don't think this is the situation because of things....

    Anyways - the costco guy tells me I'm stupid for questioning if this direct line back to him replacing the sensor may be connected to this issue because "I don't know what mechanics and tire shop guys know"
    to that I responded "you mean knowing enough to install the wrong part?"

    having it towed to the Honda Dealership now, I talked to the Costco store manager and told them I am /will be submitting a claim, that lady was really nice and said she'd (they) pay for the tow and depending on what dealership says go from them, that seems reasonable to me.

    Anyone thoughts on this wrong sensor and all the sudden my van is just dead?
     
    Last edited: Oct 31, 2024
  2. Sota

    Sota Legendary Woodsman

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    Will you let us know how this pans out? sounds like a nightmare.
     
  3. solete

    solete Newb

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    Most likely, something went wrong electrically during the TPMS sensor install—either a wrong sensor interfering with the system, improper syncing, or a bad battery connection after they disconnected it. The sudden cascade of warning lights and limp mode sounds like an electrical fault, not just a TPMS issue. You’re right to question it, and the fact that they already admitted to installing the wrong part weakens their credibility. Good move towing it to Honda and starting a claim—hopefully they can confirm the issue and Costco covers the cost.
     
  4. John T.

    John T. Die Hard Bowhunter

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    Hmm. Hope everything works out for you. I had a Honda Odyssey with the TPMS and the run-flat tires.. Had a flat tire which ruined a fishing trip, driving 25 miles back to town. Went to a tire store and got plain ol' rims and tires. Got half price at the scrap yard for the old rims since they have to cut off the tires.
     
  5. Henry03

    Henry03 Newb

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    This is exactly why I stopped letting big box stores touch anything beyond mounting tires. One time, a sensor swap at a chain shop somehow fried my CR-V’s whole dash, lights everywhere, like a Christmas tree on fire. Honda ended up doing a full ECU reset. If your Odyssey’s in limp mode and throwing all those lights, it screams electrical fault from either a bad sensor or sloppy battery reconnection. Good call pushing back and going through the dealership, Costco should absolutely own this.
     

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