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A rant about cell phone service

Discussion in 'The Water Cooler' started by pastorjim08, Sep 10, 2013.

  1. pastorjim08

    pastorjim08 Legendary Woodsman

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    A word of advice to all my friends....Avoid, at all costs, having Sprint as your cell phone company. I purchased a new phone for my wife there last Friday. On Sunday she noticed it had a small crack in the bottom of the screen. She took the phone back to the store on Monday, and to make a long story short, they will not do anything about it unless we pay $200 more, this in addition to the $400 that we paid for the phone just this last Friday. When I called the company they said the store is a "third party" entity and they have no control over them. The store has the Sprint name, uses the Sprint logo and sells no other brands or products in their store except for Sprint. This does not even include all the issues we have had for the last six months with dropped calls, no service, not receiving texts, and a host of other problems. Now I think they figure since we are under contract, they don't have to offer any sort of customer service. What a ripoff! Anyone else had any issues they would like to rant about with their cell phone company?

    Blessings........Pastorjim
     
  2. Tony

    Tony Legendary Woodsman

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    Here is all I have to say about cell phone companies .... they suck ... and they will continue to suck until there is more of them.

    I am an ex Verizon guy ... I went ot Smart Talk, a prepaid plan and pay less than half for a contract phone ... I pay $45.00 per month for unlimited talk, text, and data ... The ONLY downfall is they don't have the latest phones, but they have all the older greatest phones ...Iphones, Galaxy II, etc
     
  3. soccerdan90

    soccerdan90 Grizzled Veteran

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    I was with sprint on my parents line till they wouldnt let me drop due to not having any service in the towns I work in. I drive a semi amd HAVE to be ablle to get in touch with my boss. They said I had to pay 150 for my line so I said screw you my wife and I will be leaving. Now I find out sprint might be buying us cellular out ugh..

    Sent from my SCH-R970 using Tapatalk 4
     
  4. Slugger

    Slugger Grizzled Veteran

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    Yea I am now using straight talk $45 for unlimited everything
     
  5. fletch920

    fletch920 Grizzled Veteran

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    Sprint only bought out US Cellular holdings in some major metro areas like Chicago that were not profitable because of over-saturation of carriers. They have no plans to sell off the bread and butter of their company. They would not have just invested billions in bringing in 4G LTE and Apple products if they were going to sell.
     
    Last edited: Sep 10, 2013
  6. soccerdan90

    soccerdan90 Grizzled Veteran

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    That's good news! I've heard both stories.

    Sent from my SCH-R970 using Tapatalk 4
     
  7. caddis74354

    caddis74354 Weekend Warrior

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    Sprint dropped wife and I this year for too much roaming. Even though for the last 5 years we have paid for unlimited roaming every month. I was so aggravated, they gave us 14 days to find a new provider, and on the 6th day they cut us off... So we went to straighttalk from Walmart... the phones were pricey, but we were lucky enough to sell both of our sprint phones on ebay so we only paid about $20 out of pocket for the phones. Now we have unlimited talk, text, and web for $90 a month combined. That's 1/3 of what we paid for all of that with Sprint. Also downloaded an app for my phone called PDAnet that allows me to use my phone's internet on my desktop computer and laptop. So long story short DOWN WITH SPRINT!!!
     
  8. fletch920

    fletch920 Grizzled Veteran

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    Unlimited web is only for browsing. If you use it to stream or use the phone as a modem, after a while, they will slow the speed down to basically an annoyingly slow speed. The system can not support unlimited streaming and modem use. That's why the other carriers sell packages of data usage. The term "unlimited" for the internet is pretty deceiving by Straight Talk.
     
  9. pastorjim08

    pastorjim08 Legendary Woodsman

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    We had straight talk for a while and my wife had one of their smart phones. It died after two months and they wouldn't do anything about it. So I was out a couple of hundred on that deal as well. Plus, reaching anyone with them that spoke english was nearly impossible.

    Blessings..........Pastorjim


    Sent from my SPH-D710 using Tapatalk 4
     
  10. fletch920

    fletch920 Grizzled Veteran

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    They are a Mexican company.
     
  11. dnoodles

    dnoodles Legendary Woodsman

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    I agree, they all suck in some way. But Sprint sucks worst.
    I work in Chicago. CHICAGO. You know, the 5th largest city in the US? My work-issued Sprint iphone 4s (and prior to that Sprint Blackberry) is routinely roaming. Routinely. Dead spots along every major corridor, dropped calls, long download times, etc. Thank God I don't pay for it.

    My personal Verizon phone coverage was much better; no issues with dropped calls and few issues w/ data streaming or roaming. However, it was very expensive, and customer service sucked. I recently dropped them after 15 years to go with Cricket (t-mobile service.) $55/mo, unlimited everything. The phone is pretty outdated, but it works well and both call and data quality is great.
     
  12. Tony

    Tony Legendary Woodsman

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    I Stream all day long with zero issues
     
  13. fletch920

    fletch920 Grizzled Veteran

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    After a certain amount of data, they will slow it down. If you try to stream videos, movies, or use the phone as a modem to do the same on a laptop, you will experience a much slower speed when the data cap is hit.

    It depends on what you use it for. No company has a system yet than can sustain unlimited data without bogging it down. So, for now, they put a throttle on your speed when you hit their limit for the month. No different than the satellite internet providers.
     
  14. Tony

    Tony Legendary Woodsman

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    Pandora and Talk radio ...all day ...not sure how much that uses ...plus I am on this dang site and FB...again, not sure how much that uses
     
  15. LittleChief

    LittleChief Administrator

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    Yeah, you ARE on Facebook a lot. When I first friended you I still had Facebook set to e-mail me when a friend posted something. I would check my e-mail when I got home and there would be 10-20 e-mails letting me know that you posted in your timeline, updated your status or you posted a new picture.

    I had to disable that feature. :D
     
  16. Tony

    Tony Legendary Woodsman

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    I hardly ever post on there? Once a day, maybe....how long ago we talkin?
     
  17. TEmbry

    TEmbry Grizzled Veteran

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    AT&T has served me well. No company is perfect by any means (especially with only 3-4 big players having a strangle hold on the market)... but I like that I was grandfathered in as the unlimited data plan. Fletch is right in that no company is truly unlimited, however to reach unlimited amounts you literally have to be on your phone ungodly amounts. I lived without TV or Internet for 3 months this summer, and my phone was my only life line to civilization. I LIVED on that thing, literally. I only hit the annoying slow down speeds one month of the 3. I don't know how people could consistently hit it to be honest (unless you use it as a modem for other devices).
     
  18. michaelp

    michaelp Die Hard Bowhunter

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    My I Phone is through work and we have sprint, sucks is the nicest thing I can say. My wife's I Phone is through AT&T, and like Trevor said, no company is perfect but I don't mind paying for hers. We go everywhere together, and while I constantly roam and loose battery, she cruises right along with no issue. For me, Sprint does suck.
     
  19. fletch920

    fletch920 Grizzled Veteran

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    I dont either. I dont pretend to know how much different uses eat up in data. I just know for a fact that they will kill your speed if you hit the mark. For you, it sounds like a great deal and I would be the first to tell you to go for it. I just know that people that use it for movies or videos a lot get very frustrated.
     

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