A Big thank you to Muddy

Discussion in 'Bowhunting Talk' started by AshAid, Sep 11, 2014.

  1. AshAid

    AshAid Weekend Warrior

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    Went out Tuesday and upon hanging my Muddy Hang On 1 of the Attachment Strap Knobs had broken off as I was cranking the strap, I contacted them just this morning when I got home from the PM shift and was contacted back and asked to send in pics of the broken knob. I sent the pics in and as of just 5 mins ago was told they would be sending me a replacement knob... So just wanted to say Thank You to Muddy.

    Here are pics of the broken knob
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    [​IMG]

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    And here is the reps response
    [​IMG]
     
    AshAid, Sep 11, 2014
    #1
  3. trial153

    trial153 Grizzled Veteran

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    looks like they are taking care of you. good to see. The explanation makes sense as well.
     
    trial153, Sep 11, 2014
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  4. BigPhil_H

    BigPhil_H Die Hard Bowhunter

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    Good thing it didn't break in you while in the tree. Kudos to them though
     
    BigPhil_H, Sep 11, 2014
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  5. Lung Buster

    Lung Buster Die Hard Bowhunter

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    You gotta love good customer service!! Glad they took care of ya!!
     
    Lung Buster, Sep 11, 2014
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