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+1 for Covert's Customer Service

Discussion in 'Trail Cameras' started by Just Passin thru, Jan 27, 2014.

  1. Just Passin thru

    Just Passin thru Grizzled Veteran

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    I was having issues with my MPE5 taking green pics. I talked to Pat (gutone4me) and it continued to take green pics with another SD card so I sent it in. Well two weeks go by and no sign of the camera.. I sent a message to Pat last Thursday and turns out I forgot to email for an RA# (:busted:) so the camera wasn't getting processed. Pat set it aside and got it processed the next day. Today I got this in the mail!

    [​IMG]


    Super fast shipping and got taken care of quick with a brand new cam. Great customer service! Thanks Covert!
     
  2. Slugger

    Slugger Grizzled Veteran

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    Thats sweet. My mp6 takes green pics once in a while.
     
  3. Bootlegger

    Bootlegger Grizzled Veteran

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    Thats why I started buying Covert...customer service. I haven't had any issues out of my MP6's though.
     
  4. donut757

    donut757 Weekend Warrior

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    plus one on that... great and easy to deal with... hats looking good too...really like that gray one

    i might have to grab when one those and a hoodie when i order one of those Blaze Orange hats when they hit the market (Hopefully in the near future Pat???)
     
  5. Oly44

    Oly44 Grizzled Veteran

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    Sweet, Glad you got it taken care of. I have the grey hat too and its one of the main hats I wear all the time. :tu:
     
  6. Unholy Saint

    Unholy Saint Newb

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    good to know, after dealing with stealth cam customer service the past few months i think its time to talk my uncle into making the switch....i own a few coverts as well and no issues...awesome to know customer service is top notch...
     
  7. jake_

    jake_ Die Hard Bowhunter

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    glad to hear! Post up some pictures when you get a chance.
     
  8. SharpEyeSam

    SharpEyeSam Legendary Woodsman

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    Awesome! Covert is setting a new standard.
     
  9. tacklebox

    tacklebox Grizzled Veteran

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    I'm confused.....:confused: this post almost makes it sound like Pat works????? :jaw:
     
  10. iHunt

    iHunt Grizzled Veteran

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    [​IMG]

    They make a pretty durable hat, too :tu: These were once identical hats
     
  11. tynimiller

    tynimiller Legendary Woodsman

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    Post of the year so far...
     
  12. MnHunterr

    MnHunterr Legendary Woodsman

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    Glad to hear!

    Will be using two new mpe5's this year myself.
     
  13. ChuckC

    ChuckC Die Hard Bowhunter

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    The one time I've had to contact the customer service there at Covert they took care of me right away. I've played games with other camera companies in the past and that alone has driven me away. Now with my experience with Covert they have a customer for life.
     

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