5 stars

Discussion in 'Bowhunting Talk' started by heartstopper, Jul 31, 2014.

  1. heartstopper

    heartstopper Die Hard Bowhunter

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    I was have trouble with my Tru Fire release that is about 10 years old. So I called Tru fire corporation and they said to send it in. I mailed it on Monday it got there Wednesday. The UPS man just dropped it off today. They replaced the jaws and the spring for free. To me that is best consumer service around.
     
    heartstopper, Jul 31, 2014
    #1
  3. jfergus7

    jfergus7 Legendary Woodsman

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    Always great to hear about companies that still remember why they are truely in business! Its not always all about the dollar!
     
    jfergus7, Jul 31, 2014
    #2
  4. maxpetros

    maxpetros Grizzled Veteran

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    That's awesome.


    Sent from my iPhone using Tapatalk
     
    maxpetros, Jul 31, 2014
    #3
  5. bgusty

    bgusty Weekend Warrior

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    Excellent company to deal with, right here in the midwest. I have the hardcore Max, and bought a second one just in case.
     
    bgusty, Jul 31, 2014
    #4
  6. copperhead

    copperhead Grizzled Veteran

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    With all the products on the market customer service will separate the big boys from the wanna bees in the end.
     
    copperhead, Jul 31, 2014
    #5
  7. REMYNGTON

    REMYNGTON Grizzled Veteran

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    I like hearing these stories instead of the so many negatives that are all to common nowadays. Makes me even happier seeing as I have and use a Tru Fire. Good stuff!
     
    REMYNGTON, Jul 31, 2014
    #6
  8. SharpEyeSam

    SharpEyeSam Legendary Woodsman

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    Awesome man!
     
    SharpEyeSam, Jul 31, 2014
    #7
  9. Mr.O

    Mr.O Weekend Warrior

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    Can't beat that! I also shoot a Tru-Fire, and am glad to hear they are such a great company. Thanks for sharing.
     
    Mr.O, Jul 31, 2014
    #8
  10. rustyreno

    rustyreno Weekend Warrior

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    That's awesome. These are the things which is what should make product sell. Besides lasting ten years of use, they repaired it for you with no troubles. Stand up company all the way.

    -Andrew
     
    rustyreno, Jul 31, 2014
    #9
  11. Borgy76

    Borgy76 Weekend Warrior

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    Can't really ask for any better customer service then that.
     
    Borgy76, Jul 31, 2014
    #10
  12. Coop

    Coop Grizzled Veteran

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    Good stuff.
     
    Coop, Aug 1, 2014
    #11
  13. Sota

    Sota Legendary Woodsman

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    Good to hear, only release I have ever used
     
    Sota, Aug 1, 2014
    #12
  14. jjs3

    jjs3 Weekend Warrior

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    Good support will always keep me coming back. cool story.
     
    jjs3, Aug 1, 2014
    #13
  15. grommel

    grommel Die Hard Bowhunter

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    Good to hear a company actually still cares about the customer. Way to go Tru Fire, by the way,I love mine as well!
     
    grommel, Aug 1, 2014
    #14
  16. JasonOhio2018

    JasonOhio2018 Die Hard Bowhunter

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    Thanks for sharing
     
    JasonOhio2018, Aug 1, 2014
    #15
  17. Dickie Tunes

    Dickie Tunes Die Hard Bowhunter

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    Excellent news, very nice to hear when companies stand behind there products and do what ever ity takes to keep there customers happy.
     
    Dickie Tunes, Sep 10, 2014
    #16

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